Pricing
Every price on Gold Street is calculated from live international gold market rates at the moment you view it — not a fixed price list that goes stale. Because gold prices move constantly, once an item is added to your bag, its price is held for a short window to give you time to complete checkout without the rate shifting underneath you.
Prices include our margin and, where applicable, 5% UAE VAT. Investment-grade minted bars are VAT-exempt under UAE tax law, and this is reflected automatically in the price you see.
Authenticity Guarantee
Every bar and coin sold through Gold Street is certified, individually serial-numbered, and accompanied by an assay certificate from a recognized refiner. What you see listed is exactly what you receive — purity is never blended or substituted.
Returns & Cancellations
Because gold pricing is tied to live market rates, orders cannot be cancelled once payment has been confirmed and processing has begun. If you need to cancel, contact us immediately — we'll do our best to accommodate a request made before dispatch.
In the rare case an item arrives damaged, incorrect, or not as described, contact us within 48 hours of delivery with photos of the item and packaging, and we'll arrange an exchange or resolution at no cost to you.
Order Verification
For orders above a certain value, we may reach out to verify identity or delivery details before dispatch, as a standard precaution against fraud. This is routine and helps protect both you and us.
Questions
If anything here is unclear, or your situation doesn't fit neatly into the above, reach out directly — we'd rather talk it through than leave you guessing.